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She can support you with the following platforms:
Outlook 365 SmartBoard Notebook Promethean GSuite Google Classroom Google Docs Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Publisher Gmail iMovie iTunes |
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She can support you with the following educational technology:
Create video lessons Skype in the classroom Create a classroom/service provider Twitter Page Create a classroom/service provider Instagram Create classroom/service provider newsletter or brochure Post social media content on MS167 Facebook Page Converting and editing a PDF Scanning documents and photos |
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Your Technical Resource List - All Services Below Are Provided By
The NYC Department of Education Division of Instructional and Information Technology
If you need repair for your computer or printer please contact the help desk directly at (718) 935-5100. They will usually respond within 24-48 hours. To expedite your repair contact the DOE Help Desk directly and fill out an incident report online.
The website is: https://servicecenter.nycenet.edu/selfsupport/login.asp
The DOE Help Desk is responsible for the following:
• Computer repairs
• Printer repairs
• Email-Outlook
• Password Reset
• Viruses found
• Internet connection
• Wireless support
• Instructional Software
• ATS
The website is: https://servicecenter.nycenet.edu/selfsupport/login.asp
The DOE Help Desk is responsible for the following:
• Computer repairs
• Printer repairs
• Email-Outlook
• Password Reset
• Viruses found
• Internet connection
• Wireless support
• Instructional Software
• ATS
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ATS Wiki
ATS is the main Student Information System of the Department of Education. It contains extensive data on students in New York City Public and Charter Schools. Currently there are over 25,000 users who enter and use all of the data in ATS. Some are relatively new to ATS, but many have been using ATS for years and are an invaluable source of information and assistance to all current and new ATS users. As everyone quickly learns, ATS is an extensive and, therefore, a complicated system to master. There are hundreds of data entry screens and reports. It is our hope that this ATS Wiki will be the location where all of those functions and screens will be explained; where questions can be asked and answered. |
Internet Acceptable use and Safety Policy:
Social Media Guidelines The Sandbox – Tech tools for employees of NYC DOE schools Request sites be filtered/unfiltered Wireless Support Website Employee Self-Service Password Reset Tech SharePoint (Requires DOE Logon) Free Anti-Virus Software (PC): Free Anti-Virus Software (MAC): |
